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Frequently Asked Questions

Got questions? We’ve got answers. Here’s everything you need to know before your Arctic adventure with us!

🧭 General Info

What kind of tours do you offer?
We offer small-group photography tours around Rovaniemi. Our most popular experiences include Northern Lights hunting, reindeer farm visits, and scenic hikes. Each tour includes photos taken by our professional guides—so you can focus on the moment.

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How do I book a tour?
Easy—just head over to our Book Online page and choose your date. If you need help or have questions, feel free to contact us.

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Can I cancel or change my booking?
Yes. You’ll find the details on our Terms & Conditions page. We’re flexible when we can be—just get in touch as early as possible.

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How big are the groups?
We keep our groups small—typically 2 to 8 people—so you get a more personal experience and better opportunities for photography.

📸 During the Tour

Do I need a camera?
Nope! We take high-quality photos during your tour, and those are included in the price. But feel free to bring your own camera if you'd like to snap a few shots.

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What should I wear?
Warm layers are key! Think: thermal base, fleece or wool mid-layer, and a windproof outer layer. And don’t forget gloves, a hat, and warm boots. Winters in Lapland can be very cold—even down to -30°C.

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Are your tours suitable for kids?
Yes, families are welcome! Some tours are more suitable for older kids due to weather or late-night hours—if you're unsure, just ask and we’ll help you choose the right one.

🌌 Northern Lights

When’s the best time to see the Northern Lights?
You can see them in Rovaniemi from late August to early April. The best chances are on clear, dark nights, away from city lights.

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Can you guarantee we’ll see them?
We wish we could! Nature has the final say. But we monitor the forecasts closely and do everything we can to get you to the best spots. Even on nights with no lights, the Arctic landscapes can be stunning.

📷 About the Photos

Do we get the pictures after the tour?
Absolutely. We'll send you edited, high-resolution photos within a day after your tour. They're yours to keep and share.

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Can I request specific photos?
Of course. Want a couple photo under the Northern Lights? Or a solo portrait with the reindeer? Just let us know—we’re happy to make it personal.

🧤 Practical Info

Is transportation included?
Yes. Pick-up and drop-off from your accommodation in central Rovaniemi is included in most of our tours. If you're staying further out, contact us and we’ll do our best to arrange something.

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Do you provide winter clothing?
We don’t provide clothing, but we can recommend where to rent gear if needed. It's really important to dress warmly—trust us!

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Do you offer private tours?
Yes! We’re happy to organize private experiences tailored to your group. Just send us a message with your ideas and we’ll help plan something special.

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How do I contact you?
You can reach us by:

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